It sounds like you're having trouble using your SBI corporate benefits for medicines.
Here are some steps you can try to resolve this issue:
- Verify Eligibility: Confirm with your employer or SBI corporate benefits administrator that your current medicines and prescriptions are covered under the benefits scheme.
- Check Documentation: Ensure you have all required documents such as your corporate ID, prescription, and any authorization forms when requesting medicines.
- Contact SBI Corporate Benefits Support: Reach out to the SBI corporate benefits customer service or helpdesk for assistance with your account or claim issues.
- Pharmacy Coordination: If you are purchasing medicines from a pharmacy, confirm that they accept SBI corporate benefits and know the correct procedure to process your claim.
- Online Portal/App: If there is an online portal or app for SBI corporate benefits, try logging in to check your benefits status or to raise a support ticket.
Since you are managing multiple health conditions like hypothyroidism, dyslipidaemia, asthma, and hypertension, ensuring smooth access to your medications is important.
I recommend contacting the SBI corporate benefits support team directly for specific help with your account. Additionally, you may want to discuss this issue with your treating doctor or a hospital administrator who can guide you on how to use your benefits effectively.
If you need further assistance with your medical management or prescriptions, please consult your specialist doctor.