MELOKENT Blemish Reduction Face Serum
I am extremely disappointed with the quality of MELOKENT Blemish Reduction Face Serum. I have purchased this product twice from an offline store, and both times the serum turned dark brown within a very short period of use. Initially, the serum was transparent and watery, but the sudden color change clearly indicates oxidation or product instability.
This is a serious quality concern because skincare products applied directly on the face should be safe and stable. Due to this issue, I no longer feel safe using the product and I am worried about possible skin damage.
It is unacceptable that the same problem has occurred repeatedly with your product. I request an immediate explanation regarding the product quality, along with a proper resolution in the form of a replacement or refund.
I have photos of the product, packaging, and batch details available as proof. If this issue is not resolved properly, I will be forced to escalate the matter further through consumer complaint platforms and public reviews.
Kindly respond at the earliest.
Ask Apollo
AI powered Health Chatbot
The color change in your MELOKENT Blemish Reduction Face Serum likely indicates product oxidation or instability, which can affect safety and effectiveness. Given your concern about skin damage and repeated quality issues, it is reasonable to seek a replacement or refund from the manufacturer or seller.
⚠️ Important Considerations
Oxidation can cause serums to darken, potentially reducing their safety and efficacy.
Using a product that has changed color may increase the risk of skin irritation or adverse reactions.
Your decision to stop using the serum due to these concerns is appropriate for your skin safety.
🩺 Recommended Actions
Contact the manufacturer, Biokent Healthcare, with your batch details and photos to report the issue formally.
Request a replacement or refund based on documented product instability.
If you experience any skin irritation, discontinue use immediately and consult a dermatologist for appropriate care.
🩺 When to See a Doctor
If you notice redness, swelling, itching, or burning after using any skincare product, seek dermatology consultation promptly.
Following up with the company for resolution is important, and consulting a dermatologist can ensure your skin remains safe in the meantime.
Have a query?
Disclaimer
While we strive to provide complete, accurate, and expert-reviewed content on our 'Platform', we make no warranties or representations and disclaim all responsibility and liability for the completeness, accuracy, or reliability of the aforementioned content. The content on our platform is for informative purposes only, and may not cover all clinical/non-clinical aspects. Reliance on any information and subsequent action or inaction is solely at the user's risk, and we do not assume any responsibility for the same. The content on the Platform should not be considered or used as a substitute for professional and qualified medical advice. Please consult your doctor for any query pertaining to medicines, tests and/or diseases, as we support, and do not replace the doctor-patient relationship.
Country of origin
India
Manufacturer/Marketer address
Office No 102,Plot No C-1/3,First Floor,Laxmi Tower,Commercial Complex,Naniwala Bagh,Azadpur,North, New Delhi-110033, Delhi, India
₹86.0Cashback (15%)
Offers & Discounts
